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Transportation, Hospitality & Services

Our specialists provide market insights to help you grow in a technology-driven and rapidly evolving ecosystem. Our insights can help you navigate changing consumer behavior and key market trends such as the future of work, digital supply chain, and sustainability.

Actionable insights around transportation, hospitality and services

Deloitte’s industry knowledge covers transportation, travel, hotel, restaurant, food service, resort, and gaming, delivering new insights and perspectives to help you achieve your business goals.

Many transportation and hospitality companies strive to achieve operational excellence, drive technological innovation, and improve customer service. Our industry experience and insights can help you tackle complex challenges and take advantage of new opportunities in the market.

ConsumerSignals

Explore our up-to-date insights through monthly surveys that monitor evolving shifts in consumer mindset and behavior.

Access the interactive dashboard here

Decarbonizing road freight: Getting into gear

This report outlines the current state of the sector, identifies barriers to overcome to decarbonize, proposing solutions and a roadmap to accelerate progress.
Perspective
4 minute read

Future of luxury travel

Luxury travel providers are striving to offer the most extravagant experiences money can buy, using descriptors such as "ultra-premium," "rare," "authentic," and "exotic" to entice travelers with offerings such as private villas, private islands, and private jets, as well as special chef-inspired menus and exclusive members-only options
Perspective
5 minute read

A world in motion

Shifting consumer travel trends in 2022 and beyond | A Deloitte collaboration with WTTC and Trip.com
Analysis
5 minute read

The Click and Collect Consumer

Retailers need to continue to develop their digital capabilities as shoppers increasingly rely on omni-channel services. Read the report to know more.
Perspective
5 minute read

Frontline workers in the Transportation, Hospitality & Services sector

Find out more about how companies can acquire, retain, and reward talent.
Perspective
5 minute read

Last mile delivery landscape in the food & beverage sector

While many innovations have already started entering the F&B space, discover how a wider adoption of it in the mid-long term will help the sector evolve further.
Perspective
5 minute read

Driverless delivery and last-mile coverage

Autonomous technologies are moving out of nascent stages of development. Read more on how driverless delivery has evolved in recent years.
Perspective
5 minute read

Last mile delivery landscape in the transportation sector

Learn more about how the last mile delivery landscape is evolving significantly, particularly the adoption of autonomous and zero-emission delivery modes.
Perspective
5 minute read

Last mile delivery landscape in the grocery sector

Evolving consumer delivery behavior is positively impacting last mile logistics. Explore how last mile delivery proficiency became the key for a positive customer experience.
Perspective
5 minute read

ConsumerSignals

There are few sources for data-driven insights to help consumer businesses understand and navigate these fast-changing times. ConsumerSignals makes it easy for you to access consistent, high-quality data on consumer sentiment and behavior in retail, consumer products, automotive, and travel. And the data is continually updated so that you can track current trends.

Connect with our Transportation, Hospitality & Services team

Scott A. Rosenberger

Global Transportation, Hospitality & Services Sector Leader
+1 404 942 6535

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