Artificial intelligence and innovation

2023 Global Impact Report

Building better futures

Generative AI 

The emergence and rapid advancement of generative artificial intelligence (AI) has unlocked a host of new marketplace applications and a surge of productivity growth, and Deloitte is well positioned to help clients capture these new opportunities. 

In 2023, Deloitte US launched a Generative AI practice to help clients harness the power of applied AI and discover ways to exponentially enhance productivity and accelerate the pace of business innovation. Deloitte practitioners guide clients in designing their generative AI strategies and help them plan, build, implement, and operationalize solutions built on the leading foundation models. At the core of the US practice is a generative AI market incubator with a dedicated team of engineers focused on the development of generative AI pilot programs, demos and proofs of concept, and leading practices. The incubator is also supported by a research and development team working alongside leading technology providers in Deloitte US alliance relationships to train and calibrate foundation models, with a focus on mitigating bias and increasing quality of results throughout the life cycle.  

The US Generative AI practice works in conjunction with the Deloitte AI Institute, which supports the responsible growth and development of AI through engaged conversations and market perspectives globally. Deloitte practitioners help clients activate a wide range of generative AI use cases and deploy transformative new applications that have the potential to enhance productivity, amplify creativity, and accelerate the pace of business innovation. As generative AI evolves, ethical, legal, and policy considerations are emerging to support and protect organizations and their users and drive their success. Deloitte is committed to the safe and responsible use of generative AI, guided by our Trustworthy AI™ framework, which helps clients develop necessary safeguards and balance competing ethical priorities during product development and operation. 

Total M&A solution 

Mergers and acquisitions (M&A) are more than just a chance to execute a disruptive business strategy. They can be game-changing moments with opportunities to blaze a bold new trail and create a positive impact, both in business and on society. Throughout the M&A life cycle, Deloitte’s Total M&A Solution provides cognitive enablers and accelerators to bring the power of automation, analytics, and machine learning to M&A transactions. The integrated set of innovative technologies offers M&A solutions that can be tailored to each client’s transaction journey—and helps map the path ahead. As a result, Deloitte practitioners can provide in-tune M&A advice by accessing deeper insights earlier, handling deal complexities, anticipating what’s around the next curve, and effectively preparing organizations for change. 

Pillar Two Compliance and Reporting solution  

The Organization for Economic Co-operation and Development’s (OECD’s) Pillar Two model rules require that in-scope multinational companies pay a minimum level of tax on income arising in the jurisdictions where they operate. These rules are likely to have a significant impact on tax operations, as they change many aspects of how global businesses are taxed—and in turn, their data requirements, calculation, and reporting demands. To comply, businesses should coordinate end-to-end tax, finance, IT, and legal inputs. This includes having access to the right data at the right level of detail, evaluating existing technology, generating calculations, preparing and training resources, and managing stakeholder expectations.

Deloitte has developed technology to help multinational businesses plan for and comply with these complex new rules. The Deloitte Pillar Two Compliance and Reporting solution will help enable Deloitte practitioners and clients to collaborate on and manage the end-to-end safe harbor, forecast/provision, and compliance process. It will also provide comprehensive data transformation and import capabilities, and distributed data collection, to help ensure clients can collect the information needed for the Pillar Two process and return.

Deloitte Omnia digital audit platform 

Deloitte Audit & Assurance practices continue to invest to transform our audit services to be highly responsive to organizations’ evolving needs in the dynamic regulatory landscape. Deloitte Omnia, our digital audit platform, enables Deloitte audit practitioners to execute their audits digitally while maintaining high-quality audit standards and meeting deadlines. 

Additionally, Deloitte has developed an ESG module for Deloitte Omnia: a structured framework powered by AI that addresses multiple standards, disclosure frameworks, and rising regulator expectations. Omnia’s ESG module was named Digital Innovation of the Year by the International Accounting Bulletin in 2022.