Becoming Resilient

Bill is a managing director in Deloitte’s strategy and analytics practice—and a former philosophy major with a passion for applying liberal arts disciplines to business leadership. He leads Deloitte’s market efforts on resilient leadership, and also works with CEOs, senior executives, and their teams to develop and deliver growth strategies and retail customer experience. Earlier in his career, Bill served as a c-level executive for a Fortune 200 wholesaler/retailer, where he started and ran a chain of limited assortment stores, managed a $3bn supply alliance, and led major cost and IT transformations. He is the author of Leadership Lessons from Leonardo, as well as Deloitte’s five signature articles on resilient leadership which emerged from the COVID-19 crisis. His business strategy book, Wal-Smart: What it Really Takes to Profit in a Walmart World was selected as one of the top five business books of the year, and he has been featured as a leader in business strategy in multiple media outlets including CNN, CNBC, First Business, the Wall Street Journal, and the Chicago Tribune. Bill also served on the faculty of Northwestern’s Kellogg School of Management, and has lectured on leadership issues at the White House, Duke University, the University of Notre Dame, and DePaul University.