Skip to main content
Perspective:
Perspective
07 Apr 2022
5 minute read

Future Work Trends

The new reality of work is here. Learn how to chart your course to success.

Our world is transforming. From shifting industries and remote work to social unrest and economic uncertainty, it’s time to plan for what the future holds for your business—and for your most valuable asset, your workers. 

Learn how to thrive in the new reality of work
748 KB PDF

Deloitte and ServiceNow are helping re-architect work, with human focus at the forefront, so you can thrive today and for years to come.

Thrive in the new reality of work. Deloitte and ServiceNow are here to help.

Organizations who place employees at the heart of their digital transformation today will be the market leaders of tomorrow. Workers are demanding more from their employers—and technology is essential to seizing the opportunity to evolve your organization. By implementing solutions that improve the worker experience and enhance efficiency, you gain the competitive advantage of a sustainable and productive workforce. At ServiceNow and Deloitte, we unite technology and human capabilities in a way that no one else can, helping companies develop a holistic workforce strategy that turns insights into intelligence, and intelligence into action.

The rules of the game have changed. In this moment of choice and consequence, it’s critical to set a bold destination for the next horizon. Our special report presents four likely futures and the approaches that help organizations succeed in retaining and motivating top talent to drive bottom-line performance. Because we’re focused on helping you thrive—no matter where the future leads.

Contact us to get started

 

 

Hear from our leaders about how to prepare your organization for the new reality of work.

The four futures of work

To harness the workforce’s full potential, a “one-size-fits-all” workplace strategy just doesn’t cut it. As an example, organizations will need to adapt to their future strategies to account for the changing relationship between worker and employer. These four scenarios illustrate how the world of work could evolve—and how organizations can rise to the challenge.

In this constantly changing reality—where talent is in short supply—the latest trends rule all as employers chase worker sentiments, competitor actions, and market-place dynamics. Companies respond in the moment and are reactive to trends, without connecting those actions to a sustainable workforce strategy. To succeed in a “work as fashion” future, you need to know how to differentiate the worker-employer relationship in a sustainable way.

Shifting attitudes around work create an environment in which workers no longer seek personal and social fulfillment through their jobs. Employees care about their work, but strive to perform well because it provides a means to pursue outside-of-work opportunities. In this future, organizations should consider how to motivate their workers—and we have some ideas to help.

Talent is abundant and competition is stiff between workers in this impersonal scenario, regardless of the quality of the employer-employee relationship. Employers view workers as interchangeable and easily replaceable in the “competition between talent” future. Don't forget that employees deliver more value when they are respected and invested in.

In this scenario, both workers and employers are driven by a common sense of purpose—it’s the inverse to “work is work.” The employer-employee relationship is communal, with both sides viewing their shared goal as the most important tie that binds them together. Workers feel like they have a meaningful voice and that their contributions are vital to the company’s success. In this future, employers need to know how to nurture that sense of purpose.

Explore the future work trends to set direction for your organization and unleash your workforce’s potential. Learn how to thrive in the new reality of work

Navigating through the evolving worker-employer relationship

Get insights from our panel of experts as they delve into the evolving, changing nature of the worker-employer relationship.

 

Examining major shifts

Listen in as Erica Volini, Senior Vice President of ServiceNow and co-author of the new special report, breaks down the major shifts in the workforce, the workplace, and work itself.

 

Contact us

Gary Cole

Deloitte - United States
Gary is a principal with Deloitte Consulting LLP specializing in Human Resources Transformation, Technology Strategy, and Technology Implementation. He leads Deloitte’s HR Technology Strategy practice and is an active speaker/blogger in the market on HR related technology trends. With more than 20 years of consulting experience, much of Gary’s career has been focused on large scale technology led Human Resources Transformation programs. His experience includes leading projects across multiple industries and geographies spanning the full spectrum of the HR Transformation life cycle from Strategy and Planning through Implementation and Operations. Over the last nine years, Gary’s has focused on HR Technology Strategy and the incubation of Emerging HR technologies and solutions.
View Profile

Declan Watson

Deloitte - United States
Declan is a principal with Deloitte Consulting LLP, where he serves as the Human Capital leader for Industrial Products & Construction. He has more than 25 years of human resources (HR) transformation experience in guiding global organizations with the development of their HR strategy and service delivery models (i.e., operating models), including HR shared services, and the development and deployment of enabling HR technologies. He is a frequent speaker at North American and European HR conferences on topics ranging from HR portal strategies, to global HR transformation, and technology adoption. Throughout his career, Declan has led projects focused on HR transformation, HR service delivery model design, business process reengineering and outsourcing, large HR systems implementations and post implementation support, and standing up HR shared service centers in North America, Europe, and Asia. In addition, Declan has assisted organizations in developing their HR outsourcing strategy and with their transition out ‘to’ and back ‘from’ various HR BPO providers. Declan graduated from Trinity College Dublin with an honors degree in microelectronic engineering (BA, BAI, MA).
View Profile

Did you find this useful?

Yes
No

Thanks for your feedback

If you would like to help improve Deloitte.com further, please complete a 3-minute survey

Your feedback is important to us

To tell us what you think, please update your settings to accept analytics and performance cookies.

Need help updating cookies?

More to explore

Thriving in the Future Labor Market

In a new report titled “The Worker-Employer Relationship Disrupted,” Deloitte examines how the worker-employer relationship could shift in the future, as well as key considerations that will be critical to thrive.
Perspective
5 minute read

Podcast series: Future of Manufacturing

Perspective
6 minute read

Future of Mobility

Perspective
5 minute read

The Board’s Role in Guiding the Return to Work in the Future of Work

As organizations look to contend with changes precipitated by COVID-19, corporate boards have an integral role to play in guiding the workforce of the future.
Analysis
10 minute read