Gartner®: Critical Capabilities for Cloud ERP Services for Service-Centric Enterprises, Worldwide 2023

The Gartner Critical Capabilities research is a companion to the 2023 Gartner Magic Quadrant™ for Cloud ERP Services for Service-Centric Enterprises, Worldwide, providing a deeper insight into the capability and suitability of providers’ IT products and services based on specific or customized use cases for cloud ERP services.

Deloitte was evaluated for capabilities in six Use Cases: Assessment and Roadmap, Oracle (Fusion) Product-Based Services, SAP (Cloud) Product-Based Services, Workday Product-Based Services, M/S Dynamics Product-Based Services, and Netsuite Product-Based Services.

Deloitte scored the highest amongst all providers in Workday and SAP (Cloud) Product-Based Services.

What you’ll gain from the report:

• Understanding of the vendors and their scores against 15 Critical Capabilities as described in Gartner report are: HR and Payroll Expertise, Financial Management Expertise, Income Management Expertise, Third Party Management Expertise, Additional Features Expertise, Service Centric Industry Expertise, Roadmap and Selection Expertise, Change Management Capability, Oracle Fusion Technology Expertise, SAP Cloud Technology Expertise, Workday Technology Expertise, M/S Dynamics Technology Expertise, Netsuite Technology Expertise, Modern Ongoing Services Offering, and Access to Product Provider
  
• The strengths and cautions of Cloud ERP services for service-centric enterprises
• Insights from Gartner to accurately assess the providers in the current market and their potential to shape the market in the future

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